Getting started with your Neon Cowboys Hat!

<ol><li>Remove the battery cover to locate the battery pack inside the crown.</li><li>Slide the battery pack lid down to open it. Remove the pull tab to activate the batteries.</li><li>Press the On/Off button to cycle through the light settings (Solid, Blinking, Flashing, Off). A red light on the battery pack indicates that the hat is on.</li></ol> <img src="https://attachments.gorgias.help/uploads.gorgias.io/JWE4j73ZQY2ZlV9b/Neon_Cowboys_Hat_Instruction_Card-c1288896-5da4-4592-898b-4d863c80179b.jpg" style="width: 542px;" class="fr-fic fr-dib">Neon Cowboys&#xAE; Hat Instruction Card <hr> <h2 style="text-align: center;" id="how-long-will-the-lights-last-and-what-batteries-do-i-need">How Long Will the Lights Last and What Batteries Do I Need?</h2>Your Neon Cowboys&#xAE; Hat should last over 8 hours on the solid light setting and it will last for even longer on the Blink and Flash modes.When it is time to get new batteries, it uses <a href="https://amzn.to/3qDaRX2" rel="noopener noreferrer" target="_blank">AA batteries</a> which you can find through our affiliate link here:<a href="https://www.amazon.com/Panasonic-Batteries-Carbon-Double-Battery/dp/B01MSK084Q?crid=7YG8R9I3CQS&amp;keywords=AA%2Bbatteries%2B4%2Bpack&amp;qid=1692401468&amp;sprefix=double%2Baa%2Bbatteries%2B4%2Bpack%2Caps%2C184&amp;sr=8-8&amp;th=1&amp;linkCode=li2&amp;tag=neoncowboys-20&amp;linkId=16a2cd488eaf445bd91067a9c2709fac&amp;language=en_US&amp;ref_=as_li_ss_il" target="_blank"><img border="0" src="//ws-na.amazon-adsystem.com/widgets/q?_encoding=UTF8&amp;ASIN=B01MSK084Q&amp;Format=_SL160_&amp;ID=AsinImage&amp;MarketPlace=US&amp;ServiceVersion=20070822&amp;WS=1&amp;tag=neoncowboys-20&amp;language=en_US" class="fr-fic fr-dii"></a><img src="https://ir-na.amazon-adsystem.com/e/ir?t=neoncowboys-20&amp;language=en_US&amp;l=li2&amp;o=1&amp;a=B01MSK084Q" width="1" height="1" border="0" alt style="border: none !important;" class="fr-fic fr-dii"><span id="isPasted" style="font-size:12pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><a href="https://amzn.to/3qDaRX2" rel="noopener noreferrer" target="_blank">https://amzn.to/3qDaRX2</a> <hr> <h2 style="text-align: center;" id="how-do-i-add-a-chin-strap">How Do I Add a Chin Strap?</h2> Starting with one of our chin straps (which can be purchased <a href="https://neoncowboys.com/products/chin-strap" rel="noopener noreferrer" target="_blank">here</a>),&#xA0;<ol><li>Press the button to remove the fastener and expose just the string.</li><li>Put one of the metal ends of the strap through the middle ventilation hole on one side and loop through the front ventilation hole. Then mirror this looping on the other side. You want the loose ends to be hanging from the ventilation hole closest to the front of the hat.</li><li>While pressing the button on the fastener, place the metals ends of the strap through the holes on the fastener and pull them through together. Release the button at the desired length to hold the strap in place.</li></ol><img src="https://attachments.gorgias.help/uploads.gorgias.io/JWE4j73ZQY2ZlV9b/chin2-b20e4796-b496-4264-951e-fd1d53fb89c3.jpg" style="width: 600px;" class="fr-fic fr-dib">Neon Cowboys&#xAE; Chin Strap Instruction Card <iframe width="315" height="560" src="https://www.youtube.com/embed/KLuecrukatQ" title="YouTube video player" frameborder="0" allowfullscreen></iframe>

Initial Setup

Hat too big?
Hat not lighting up?
Use this handy guide

<h2 style="text-align: center;" id="trouble-with-your-neon-cowboys-hat-help-us-help-you">Trouble with your Neon Cowboys Hat? Help us help you.</h2> <hr> <h2 style="text-align: center;" id="my-hat-isnt-lighting-up">My Hat Isn&apos;t Lighting Up</h2>Here is a list of things to check over when troubleshooting your hat. If you need to reach out to customer service going through this checklist first can help us assess your problem quicker.As you work through this check list, periodically check if the hat will light up, you most likely will not need to check over every point on this list to find the problem. <h3 style="text-align: center;" id="assessing-inverter-problems"><img src="https://attachments.gorgias.help/v95m/hc/rm7k/pxl_20210324_214410354_2_5995bb3b-e782-45fb-a0d5-0840dddcab58_900x_png_500x-224a2f64-63fc-4c5c-9f6e-551d5e0d843f.webp" style="width: 300px;" class="fr-fic fr-dii"> Assessing Inverter Problems</h3>Take a look at your inverter, it is the black box that the batteries are in. it has a red light that lights up whenever the lights on that hat are supposed to be lit. If the red light does not turn on when you turn on the inverter:<ol><li style="font-size: 16px;">Double check that the batteries are put in the right way around.</li><li style="font-size: 16px;">If the batteries are in the right way around, try putting in some fresh batteries.</li></ol>If the red light on your inverter lights up but the hat does not you may have a connection issue and will want to check the following:<ol><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">Check that the connector between the lights and the inverter is secure.</li><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">Unlatch the white connector and check the metal pins <span style="color: rgb(40, 40, 40); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">within to see if they are bent or have come loose. If they are bent or loose, bend the pins to straighten them &amp; re-insert them through the white connector piece. Listen/feel for a light click to verify the pin has been reset and is in place.&#xA0;</li><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">Gently pull on the wires coming out from the inverter on the way to the connector to confirm they are secured to the inverter.</li><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">Gently pull on the wires leading into the connectors on each side to confirm they are secure in the connector.</li><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">Locate the clear/ black rubber covering between the clear wire and the light up part of the hat, <span style="color: rgb(40, 40, 40); font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">While the inverter is on (indicated by the red light turned on)&#xA0;<strong style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; font-weight: var(--text-font-bold-weight); color: rgb(40, 40, 40); font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">gently twist, turn and wiggle the rubber connection back and forth<span style="color: rgb(40, 40, 40); font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">&#xA0;to see if the wire lights up for a split second.&#xA0;</li></ol><img src="https://attachments.gorgias.help/v95m/hc/rm7k/pxl_20210324_231059337_1_900x_jpg_500x-b4bd3b56-dabf-49ff-b8c0-e2c0980e15d7.webp" style="width: 300px;" class="fr-fic fr-dii"> <span style="color: rgb(40, 40, 40); font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">If it lights up for only a second, then it&#x2019;s a light wire connection problem &amp; you will need a new hat.<span style="color: rgb(40, 40, 40); font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;color: rgb(40, 40, 40); font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">If you went through the previous checklist and the lights never light up, try a replacement inverter to verify if it&#x2019;s a bad inverter.<span style="color: rgb(40, 40, 40); font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;To find out what inverter plug you need we have a handy chart <a href="https://neon-cowboys-support.gorgias.help/en-US/how-to-find-the-right-inverter-325191" rel="noopener noreferrer" target="_blank">here</a>.<table style="width: 19%; margin-right: calc(81%);"><tbody><tr><td style="width: 100%; vertical-align: middle; background-color: rgb(255, 61, 135);"><div style="text-align: center;"><a href="https://neon-cowboys-support.gorgias.help/en-US/how-to-find-the-right-inverter-325191" rel="noopener noreferrer" target="_blank">&#xA0;FIND THE RIGHT INVERTER</a></div></td></tr></tbody></table> <span style="color: rgb(40, 40, 40); font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">You can find inverters&#xA0;<span style="color: rgb(40, 40, 40); font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;"><a href="https://neoncowboys.com/products/replacement-battery-inverter" rel="noopener noreferrer" target="_blank">here</a>.&#xA0;<table style="width: 19%; margin-right: calc(81%);"><tbody><tr><td style="width: 100%; vertical-align: middle; background-color: rgb(255, 61, 135);"><div style="text-align: center;"><a href="https://neoncowboys.com/products/replacement-battery-inverter" rel="noopener noreferrer" target="_blank">SHOP INVERTERS</a></div></td></tr></tbody></table> <hr> <h2 style="text-align: center;" id="misplace-the-battery-cover">Misplace the Battery Cover?</h2><img src="https://attachments.gorgias.help/v95m/hc/rm7k/pxl_20210324_221730700_1_900x_jpg_500x-d7b8d9e3-f8e8-462b-a9fe-4095d2aa83ad.webp" style="width: 300px;" class="fr-fic fr-dii">You can find a new one <a href="https://neoncowboys.com/products/additional-cover" rel="noopener noreferrer" target="_blank">here</a>.<table style="width: 19%; margin-right: calc(81%);"><tbody><tr><td style="width: 100%; vertical-align: middle; background-color: rgb(255, 61, 135);"><div style="text-align: center;"><a href="https://neoncowboys.com/products/additional-cover" rel="noopener noreferrer" target="_blank">SHOP COVERS</a></div></td></tr></tbody></table> <hr> <h2 id="isPasted" style="text-align: center;">What If My Hat is Too Big?</h2>Our Neon Cowboys&#xAE; Hat may be one size fits most but we understand there is a variety of head shapes and sizes out there, so we include a 1/4 inch self adhesive foam padding with our hats just for this!&#xA0;Simply cut the padding strip to your desired size, peel off the adhesive backing and adhere it to the inside of the crown as needed.If the hat is a little loose and wants to rock forward and back, we recommend a little padding in the brow and/or a little in the back of the crown.If the hat wants to rock from side to side, we recommend a little bit of foam on each side just above or behind the ears.Some head shapes do best with a little bit of padding on the brow and a little bit of padding on the back on each side. You can always cut the foam padding to make it thinner as well. Don&apos;t be afraid to experiment and find what is most comfortable.<iframe width="315" height="560" src="https://www.youtube.com/embed/OrwOp0xY4C8" title="YouTube video player" frameborder="0" allowfullscreen></iframe>Common patterns for attaching the padding on smaller heads include running a padding strip from the back of one ear to the other inside the crown, and sometimes, also a little strip in the brow.We have even seen toddlers wearing our hats with 2 layers of our foam padding strips wrapped completely around the inside of the crown. If you find you need more foam padding in a different thickness or color, you can find some at our <a href="https://amzn.to/45wEZSK" rel="noopener noreferrer" target="_blank">affiliate link</a> below, or your local hardware store should have some. <iframe width="315" height="560" src="https://www.youtube.com/embed/W9xw33D-MFg" title="YouTube video player" frameborder="0" allowfullscreen></iframe><a href="https://www.amazon.com/KAPOOSY-Adhesive-Stripping-Excluder-Conditioner/dp/B0BW2WQ1V5?crid=1UFF2MXP4H1R3&amp;keywords=foam%2Bweather%2Bstripping&amp;qid=1692408212&amp;sprefix=foam%2Bweather%2B%2Caps%2C210&amp;sr=8-2&amp;th=1&amp;linkCode=li2&amp;tag=neoncowboys-20&amp;linkId=415c0c4611a18cef3e88f379665d6895&amp;language=en_US&amp;ref_=as_li_ss_il" target="_blank"><img border="0" src="//ws-na.amazon-adsystem.com/widgets/q?_encoding=UTF8&amp;ASIN=B0BW2WQ1V5&amp;Format=_SL160_&amp;ID=AsinImage&amp;MarketPlace=US&amp;ServiceVersion=20070822&amp;WS=1&amp;tag=neoncowboys-20&amp;language=en_US" class="fr-fic fr-dii"></a><img src="https://ir-na.amazon-adsystem.com/e/ir?t=neoncowboys-20&amp;language=en_US&amp;l=li2&amp;o=1&amp;a=B0BW2WQ1V5" width="1" height="1" border="0" alt style="border: none !important;" class="fr-fic fr-dii"><span style="font-size:12pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0;<a href="https://amzn.to/45wEZSK" rel="noopener noreferrer" target="_blank">https://amzn.to/45wEZSK</a>

Troubleshooting

This is an advanced tutorial on how to modify your Neon Cowboys hat to fit a larger head. This will void your warranty

<span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Estimated time 2hrs <span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Materials you will need: <ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">4-way hat stretcher (you can find the one we used&#xA0;<span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><a href="https://amzn.to/4628oEU" rel="noopener noreferrer" target="_blank">here</a><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">)<span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0;</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">A hair dryer</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Oven mitts (you can also use a pot holder or some heat resistant gloves).</li></ul> <span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">How to do it: <ol style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="list-style-type:decimal;font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Seat the hat stretcher inside the hat. Be sure that it is even on both sides. And tighten the adjustment rod until it is sitting firmly in place.&#xA0;<img src="https://uploads.gorgias.io/JWE4j73ZQY2ZlV9b/IMG_4301-c2d86316-f49d-4057-930c-bfdeba685605.jpg" style="width: 300px;" class="fr-fic fr-dib"></li><li dir="ltr" style="list-style-type:decimal;font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Put on your gloves. If you only have one, you will want it in the hand you plan to crank the adjustment rod with. The adjustment rod will get hot.&#xA0;</li><li dir="ltr" style="list-style-type:decimal;font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Start evenly heating the areas of the hat that the stretcher is touching. It will likely hit the sides first and you will want to heat both sides evenly to keep everything centered.&#xA0;<img src="https://uploads.gorgias.io/JWE4j73ZQY2ZlV9b/IMG_4302-c502677f-3219-4f29-83f1-aae3286194f3.jpg" style="width: 300px;" class="fr-fic fr-dib"></li><li dir="ltr" style="list-style-type:decimal;font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">As it warms up, take your gloves hand and tighten the adjustment rod. This part will take some finesse, don&#x2019;t rush. If you aren&#x2019;t strong enough to tighten it, don&#x2019;t worry, the plastic just hasn&#x2019;t warmed up enough. It takes many small partial turns over time.&#xA0;</li><li dir="ltr" style="list-style-type:decimal;font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Because you are heating from the top, eventually you will reach a point where it gets harder to tighten the adjustment rod. Once you have reached this point, shoot the hair dryer into the hat at an angle to warm up underneath the stretcher.&#xA0;<img src="https://uploads.gorgias.io/JWE4j73ZQY2ZlV9b/IMG_4303-a4f632e1-e465-4912-b95a-f95d123248bf.jpg" style="width: 300px;" class="fr-fic fr-dib"></li><li dir="ltr" style="list-style-type:decimal;font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Same as in step 4, as it warms up you&#x2019;ll be able to tighten the adjustment rod again. Go back and forth between heating with the hair dryer and using your gloves hand to tighten the adjustment rod. This step will make the adjustment rod very hot, so be smart, don&#x2019;t rush, and take breaks to let your gloved hand cool.&#xA0;</li><li dir="ltr" style="list-style-type:decimal;font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Repeat until you have stretched the brim to your desired size. Let it cool before removing the stretcher and trying it on for a fit test.&#xA0;</li><li dir="ltr" style="list-style-type:decimal;font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">You can also repeat this process, placing the stretcher deeper into the crown if it is still sitting too high on your head. We did this process 3 times, once on the edge inside the crown, once a little deeper inside so it would fit lower on the head, and a third time on the edge inside the crown to open it up a little more. Doing it multiple times and working the stretcher deeper into the crown each time, can also help smooth out any bumps or edges that appear on the outside of the crown from stretching the plastic.<img src="https://uploads.gorgias.io/JWE4j73ZQY2ZlV9b/multiple_passes_to_smooth_it_out-69d418de-74fd-4ef6-a49a-1945c93156e3.png" style="width: 620px;" class="fr-fic fr-dib"></li><li dir="ltr" style="list-style-type:decimal;font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><span id="isPasted" style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Once you have achieved your desired size, we recommend stringing on a chin strap (demo found&#xA0;<span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><span id="isPasted" style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><a href="https://youtube.com/shorts/KLuecrukatQ?feature=share">here</a>)<span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><span id="isPasted" style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0;and going out and having a blast!&#xA0;<span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><span id="isPasted" style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"> <span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><span id="isPasted" style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"> <span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><span id="isPasted" style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Glow get &apos;em! you&#x2019;re all set!</li></ol> <h3 dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;" id> </h3><h3 dir="ltr" id="isPasted" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">For more advanced DIY-ers:</h3><h3 dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;" id="we-want-to-gently-stretch-the-plastic-as-it-heats-up-enough-to-be-soft-and-pliable"><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We want to gently stretch the plastic as it heats up enough to be soft and pliable.&#xA0;</h3> <span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">This is why we chose not to use a wrench to adjust the stretcher. Your fingers are stronger than soft plastic. If you can&#x2019;t turn the adjustment rod in the stretcher, the plastic isn&#x2019;t soft enough to be stretched yet.&#xA0;<span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">A wrench makes it very easy to put pressure on the plastic, but too much pressure can cause the plastic to crack. <span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">It&#x2019;s a balance between gentle pressure from the stretcher and heat to soften the plastic and make it willing to be stretched. <span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If you have access to tools like a heat gun, be careful to not heat the plastic up too much or too quickly over a small area because this could result in more extreme deformities or for the crown of the hat to collapse. <span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">The name of the game is even heat, and small incremental size increases.

Neon Cowboys® Hats

Initial Setup

Troubleshooting

DIY Stretching Your Hat (Advanced)