Getting started and getting to know your batteries

<ol><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Slide open the box to access the face jewelry.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Remove the pull tab in the battery pack.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">To turn on, press and HOLD the power button for 3 seconds.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Click the button to cycle through the LED light sequences.</li><li id="isPasted" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Pick your desired lights placement for styling.</li><li id="isPasted" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Apply the latex free adhesive to the back of your LED shapes, wait until tacky, and then adhere them to your skin. (note any eyelash glue adhesive will work)</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Insert the silver clip through the loop on the battery pack and use it to clip the battery pack into your hair or to hide it in your clothes.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">To turn it off, press and hold the power button.</li></ol> <hr> <h2 style="text-align: center;" id="styling-idea--setup-demo">Styling Idea &amp; Setup Demo</h2><img src="https://attachments.gorgias.help/uploads.gorgias.io/JWE4j73ZQY2ZlV9b/CopyofUntitled_1000x1000px_1_e1a52900-4772-4001-84a4-8a14671a9ff5_480x480-d542707b-cdc3-4877-9da9-5e3b836eb66b.png" style="width: 600px;" class="fr-fic fr-dib"><iframe width="315" height="560" src="https://www.youtube.com/embed/ZODGi0cTTT8" title="YouTube video player" frameborder="0" allowfullscreen></iframe> <hr><h1 style="text-align: center;" id> </h1><h2 style="text-align: center;" id="plugging-in-the-connectors">Plugging in the Connectors</h2><iframe width="100%" src="https://www.youtube.com/embed/xiEkTuUghi8?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe> <span style="color: rgb(29, 28, 29); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">On each side of the white silicone cover, where the connector goes, there is a little triangle indicating where to line up the connector.<span style="color: rgb(29, 28, 29); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Line up the outer most pin on the connector with the tip of the triangle and the other 2 pins should fall into place correctly. All 3 pins should line up, be sure not to miss a pin when inserting.<span style="color: rgb(29, 28, 29); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Do this on both sides and you&#x2019;re set! <hr><h1 style="text-align: center;" id="-1"> </h1><h1 style="text-align: center;" id="replacing-your-battery">Replacing Your Battery</h1><iframe width="100%" src="https://www.youtube.com/embed/r4vXAkPuQNM?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe> First, remove the included hair clip.Snap it closed so it is flat.Insert the tip into one of the slits in the silicone cover.Slide it up until you find the edge of the metal battery holder.Tuck the tip of the hair clip under the edge of the metal battery holder and press the hair clip firmly into the slot to push the dead battery out.Insert the new battery with the plus side facing the slits in the silicone cover.Check your work by pressing and holding the power button to turn on your lights.Congrats! You&apos;re all set! <hr><h2 style="text-align: center;" id="-2"> </h2><h2 style="text-align: center;" id="how-long-will-my-led-face-jewelry-last-and-what-batteries-do-i-need">How Long Will My LED Face Jewelry Last and What Batteries Do I Need?</h2>Your LED Face Jewelry will last over 10 hours with a fresh battery.When it is time to get new batteries, they take CR2032 watch batteries which can be found through our affiliate link <a href="https://amzn.to/4578Lh7" rel="noopener noreferrer" target="_blank">here</a>.<a href="https://www.amazon.com/AmazonBasics-CR2032-Lithium-Coin-Cell/dp/B0787K2XWZ?crid=3MFYLQMB7FE9G&amp;keywords=cr2032%2Bbatteries&amp;qid=1692409157&amp;sprefix=cr%2Caps%2C348&amp;sr=8-1-spons&amp;sp_csd=d2lkZ2V0TmFtZT1zcF9hdGY&amp;th=1&amp;linkCode=li2&amp;tag=neoncowboys-20&amp;linkId=734e82a2714294782292c0558ffe8755&amp;language=en_US&amp;ref_=as_li_ss_il" target="_blank"><img border="0" src="//ws-na.amazon-adsystem.com/widgets/q?_encoding=UTF8&amp;ASIN=B0787K2XWZ&amp;Format=_SL160_&amp;ID=AsinImage&amp;MarketPlace=US&amp;ServiceVersion=20070822&amp;WS=1&amp;tag=neoncowboys-20&amp;language=en_US" class="fr-fic fr-dii"></a><img src="https://ir-na.amazon-adsystem.com/e/ir?t=neoncowboys-20&amp;language=en_US&amp;l=li2&amp;o=1&amp;a=B0787K2XWZ" width="1" height="1" border="0" alt style="border: none !important;" class="fr-fic fr-dii"><span id="isPasted" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;"><a href="https://amzn.to/4578Lh7" rel="noopener noreferrer" target="_blank">https://amzn.to/4578Lh7</a>

Initial Setup

Lights not lighting properly? Battery falling out? Use this handy guide

<h2 id="isPasted" style="text-align: center;">Plugged in but the Lights aren&apos;t Lighting Properly?</h2><iframe width="100%" src="https://www.youtube.com/embed/gfTddf7VL_o?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe><span style="color: rgb(29, 28, 29); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Sometimes if the battery is pushed in too far, it can touch other parts of the battery pack and cause problems with your face jewelry.<span style="color: rgb(29, 28, 29); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">First, double check that your connectors are plugged in properly,&#xA0;<span id="isPasted" style="color: rgb(29, 28, 29); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">(see &quot;<span style="color: rgb(29, 28, 29); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;"><a href="https://neon-cowboys-support.gorgias.help/en-US/initial-setup-306282" rel="noopener noreferrer" target="_blank">Initial Setup</a><span style="color: rgb(29, 28, 29); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">&quot;) if they are, and you are still having trouble, unplug the connectors and peel off the white silicone cover.<span style="color: rgb(29, 28, 29); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Check near the connectors to make sure there are no pins sticking up that are touching the battery.<br style="box-sizing: inherit; color: rgb(29, 28, 29); font-family: Slack-Lato, Slack-Fractions, appleLogo, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(248, 248, 248); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">You may need to slide the battery back a little bit to make space. there is a little tab at the end of the battery holder that indicates when the battery is pushed in all the way, if you are encountering this issue it is possible the tab is bent.<span style="color: rgb(29, 28, 29); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Plug the face jewelry in and turn it on to make sure they are lighting correctly now.&#xA0;<span style="color: rgb(29, 28, 29); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">If it looks good, unplug the connectors and slide the white silicone cover back on. plug the connectors back in and light up your face jewelry, you&#x2019;re all set! <span style="color: rgb(29, 28, 29); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">If this does not solve the problem, please&#xA0;<span style="color: rgb(29, 28, 29); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;"><a href="https://neon-cowboys-support.gorgias.help/en-US/contact">contact customer support</a><span style="color: rgb(29, 28, 29); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">&#xA0;and send us a video. <hr> <h2 id="isPasted" style="text-align: center;">Battery Falling Out?</h2><iframe width="100%" src="https://www.youtube.com/embed/IY6W9HNMtyo?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe>Unplug the connectors and peel off the white silicone cover. Remove the battery if you haven&apos;t already.Take a thin and stiff tool like a ball point pen or some tweezers, and press tabs in the middle of the battery holder inwards.When you look through it, you should be able to see them peeking into the space where the battery goes.Slot your battery in. Be sure not to push it in too far, there is a little tab at the end of the battery holder that indicates you have pushed it in enough.Slip on the white silicone&#xA0;cover and plug in your face jewelry lights. (see &quot;<a href="https://neon-cowboys-support.gorgias.help/en-US/initial-setup-306282" rel="noopener noreferrer" target="_blank">Initial Setup</a>&quot;)You&#x2019;re all set!

Common Troubleshooting

<h2 style="text-align: center;" id="cleaning-your-face-jewelry">Cleaning Your Face Jewelry</h2><iframe width="100%" src="https://www.youtube.com/embed/Fh2frh7cEak?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe> All you need is a paper towel and some rubbing alcohol.Fold the paper towel into quarters so that it holds moisture better.Wet the paper towel with the rubbing alcohol and use the wet area to gently clean the face jewelry lights.Keeping the light panel flat to avoid tearing it, press the back of the lights into the wet part of the paper towel and use your thumb to rub in a gentle circular motion.The rubbing alcohol will soften and dissolve any glue and make up still left on the back of the lights.As your paper towel gets dirty, you can fold it over to use a cleaner side.Reapply rubbing alcohol as needed and remember to use the part of the paper towel with the rubbing alcohol on it.After you have gotten off the majority of the dirt, you may need to check on the back of the lights as you work to find any stubborn areas you may need to focus on.Sometimes as the makeup and glue softens, it can become gummy and the alcohol will just continue to soften it. When it gets like this, it is ok to use a dry part of the paper towel to wipe off the gummy residue, just remember to be gentle.

LED Face Jewelry

Initial Setup

Common Troubleshooting

Care